ACCEPTING APPLICATIONS 

 

Who We Are: 

PSP is a mental health service company located in Madison Valley, a central neighborhood in Seattle, Washington. PSP serves clients locally but also all over the state of Washington. We have a well-trained team of clinicians dedicated to compassionate, high-quality care for adults, children, teens, and families and are proud to be a “one-stop shop” so that a wide range of needs can be supported at our clinic.

We serve a client base with many dimensions of diversity – gender, race, culture, age, sexual orientation, abilities, skills, experience, values, hopes, fears and dreams. In human diversity, we see strength, the uniqueness that each of us can contribute to the greater good. In our therapy services, we strive to honor the different stories of our clients, be present, and strive for empathic action. We demonstrate the deepest part of our humanity by interacting with each other with respect, care, and appreciation for our differences.

 

Who We Are Seeking:

We are currently seeking a Office Manager who is excited to partner with a well-reputed, forward-looking, fast-growing mental health organization to deliver top-notch psychotherapy and medication management services and psychoeducational resources to those seeking excellent care, conveniently delivered both in-person and online.

 

Summary Of The Role:

The Office Manager will be responsible for overseeing daily office operations, managing administrative tasks, and ensuring the smooth functioning of our outpatient mental health clinic. This role requires a detail-oriented individual with excellent organizational skills, the ability to multitask effectively, and the ability to keep a little twinkle in the eye in the face of stressful situations. The Office Manager helps create a welcoming and professional environment for the PSP clients as well as a cohesive and caring workplace for the PSP clinicians.

 

Details:

This role can be part time (25 hours per week) up to full time (salaried) depending on the fit of the individual.  Job location is at our Madison Valley office; this position requires 4 days per week in person with the option for an additional flex/remote day. Pay from $26-$30 per hour DOE. Benefits include 13 paid holidays, paid time off, medical & dental benefits.  Schedule can be tailored to the individual – hours are flexible between the hours of 7:30am and 7pm, M-F

 

Office Manager Role Responsibilities:

Specific responsibilities will vary depending on our needs, but standard tasks will include:

• Front desk management, including greeting visitors and answering incoming calls, problem solving customer issues with a high degree of sensitivity and care.

• File and document management to ensure organization and accessibility

• Supervising administrative staff and delegating tasks as needed

• Management of meetings, appointments, and office events for the administrative team, the public, and clinician educational and social events

• Vendor management to coordinate services

• Community relationship management to help stay connected with our referral sources and local partners

• Gather feedback from team and implement changes accordingly;

• Respond to office and billing requests from clinicians and the billing department;

• Continue working to improve the space to be more welcoming, comfortable, aesthetic, and practical;

• Delivery announcements 

• Miscellaneous cleanup;

• Manage office inventory;

• Remain responsive via email, chat and 

• Generally helping ensure the smooth operation of PSP.

 

This position will report directly to the owner, Evonne Noble

Our Values:

Both Evonne and PSP’s values are centered around professional excellence and professional growth, warmth, inclusivity, joy, a commitment to dialogue and social responsibility.

 

The ideal candidate is one who embodies the above values and possesses the following qualities: 

•  Emotionally mature, grounded, and responsive;

•  Organized, tech savvy, analytical thinker;

•  Dynamic, able to juggle multiple projects at once and change gears quickly throughout the day

•  Outgoing, reliable, people person;

•  Humble, team-player, able to switch role and wear many hats;

•  Warm, compassionate, and capable of having hard conversations (enforcing boundaries while maintaining empathy).

•  Proven experience in office management or a related administrative role

• Exceptional organizational skills with the ability to prioritize tasks effectively

• Excellent communication skills, both verbal and written

• Excellent knowledge of Google Workplace/Microsoft Office Suite (especially Excel/Sheets)

• 2-3 years of experience leading a team

• Superior attention to detail 

If you are a proactive individual with a passion for maintaining an efficient office environment, we encourage you to apply for the Office Manager position.  Join our team and contribute to helping make mental health care more accessible to the public and helping create a harmonious and connected work environment for clinicians!

 

Position Compensation:

• Full-time exempt (option available for a 30 hour .75 FTE adjustment for the right candidate)

• This role is eligible for our benefits package, which includes medical and dental insurance (covered at 50% for the employee); commuting benefit; 13 paid holidays and PTO package

• This job will have the option to work remotely 1 day per week

• Salary DOE:  $26 – $30 per hour DOE.

 

To apply: 

Please send your resume and cover letter to Evonne Noble (evonne@PSPseattle.com) along with your answers to the online questions (see our website www.PSPseattle.com).  Applications that are not complete will not be reviewed.

1. Give us a few examples of your wizardry in organization and task management 

2. What is your leadership style – tell us a story about how you successfully worked through challenges in a leadership / management role with a team

3. What skills or abilities do you have that you feel help you stand out from the other candidates who’re applying for this position?

4. What story does your resume say about you and your professional path? What story about you is missing from your resume that is relevant to why you have unique qualities to qualify you for the position above other candidates?

5. Tell me the ways you would improve this page to remove typos and to make it more clear and concise but still welcoming.